Dragonfly working hours are 08:30-17:30 Monday-Friday.
For any non-urgent issues within your apartment please submit the following form and a member of the team will be in touch as soon as possible within working hours.
For any emergency issues (see definition below), please contact Concierge.
Examples of emergencies includes:
To resolve your issue as quickly as possible, please provide as much information as you can as well as any images.
For any non-urgent issues within your apartment please submit the following form and a member of the team will be in touch as soon as possible within working hours.
For any emergency issues (see definition below), please contact Concierge.
Examples of emergencies includes:
- Defects causing immediate danger, such as electrical faults that are likely to cause shock or fire.
- Defects that will cause further damage to the property if sustained, such as an uncontainable water leak.
- Complete loss of hot water.
- Complete loss of heating in winter.
- Defects that cause a high security risk.
To resolve your issue as quickly as possible, please provide as much information as you can as well as any images.
Dragonfly